Contact us

Phone: +64 0224625667
Email: orders@epsomsalt.nz

New Zealand shipping policy

We ship within New Zealand.

Shipping costs

Shipping costs are additional to product prices and depend on your delivery address. After we receive your order, we will advise you of the shipping cost by email, WhatsApp or text message before dispatching your products.

Dispatch and delivery

We typically ship products within 7 working days. This is a dispatch timeframe, not a delivery estimate.

[MERCHANT CONFIRMATION REQUIRED: carrier name and expected delivery times after dispatch for urban and rural addresses; any excluded areas or delivery restrictions.]

250grm and 25 kg orders

[MERCHANT CONFIRMATION REQUIRED: packing and delivery arrangements for 250 grm and 25 kg orders, including any multiple parcels, special handling or additional freight charges.]

Tracking

[MERCHANT CONFIRMATION REQUIRED: whether tracking is supplied and how customers receive tracking details.]

Address corrections

Please check your delivery address carefully when ordering. If you need to correct it, contact us as soon as possible.

[MERCHANT CONFIRMATION REQUIRED: contact route, deadline for address changes, and process or charges for redelivery.]

Shipping enquiries

[MERCHANT CONFIRMATION REQUIRED: contact email or verified Contact us page link.]