Ordering and shipping Faq
Thank you for reaching out and sharing your feedback.
We previously only offered 25kg bags, but we now supply a wider range of sizes including 250g, 500g, 750g, 1kg, 2kg, 4kg, 5kg, 10kg, 20kg, and 25kg. Because of these varying pack sizes, different shipping agencies, and varying delivery locations (such as urban versus rural), shipping costs differ for each order.
To ensure accurate rates, we calculate shipping costs after receiving the order and then provide the exact shipping charge to the customer. Direct bank transfer is our primary payment method, and this process is detailed in our online shipping policy.
If you would still like to place an order, please let me know your requirements and I would be happy to assist you.
mail us - Orders@epsomsalt.nz
Best regards,
Divyani Sagarkumar Patel
The Epsom Salt Company